Frequently Asked Questions

I purchased a course on this website. How do I access the course content?

When logged in to your The Answer Page account, hover over the “My Learning” tab, then click “My Courses.” You will then be able to access your course content.

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Can I purchase TheAnswerPage courses if medical cannabis is not currently legal in my state or country?

Yes, you may purchase access to educational content regardless of the legal status of medical cannabis in your state or country.

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I previously purchased the NYSDOH course from TheAnswerPage. Why can’t I log in and access my course?

To access TheAnswerPage NYSDOH courses, please visit and bookmark www.TheAnswerPageNY.com. Questions about the NYSDOH course should be directed to feedback@theanswerpage.com.

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Is there a fee to access the course?

Yes. Pricing is found in our course catalog.

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Do I need a PayPal account to make a purchase on your site?

No. PayPal will process the payment, but you can still pay using your credit card. During the checkout process, select “PayPal” rather than “Pay Later,” then on the next pop-up screen, scroll down to see the “Pay with Debit or Credit Card” option.

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Is the content offered by TheAnswerPage accredited?

Yes. Content provides Accreditation Council for Continuing Medical Education (ACCME), Accreditation Council for Pharmacy Education (ACPE), American Association of Nurse Practitioners (AANP), American Nurses Credentialing Center (ANCC), American Psychological Association (APA) credits and American General Dentistry (AGD) credits. Check each course for the specific provided credits.

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Do you submit completion information for the state-required courses, such as the Ohio, Pennsylvania, Utah, and West Virginia courses?

Yes. TheAnswerPage sends in a weekly report for each State-Required course that will include your completion information.  Please be sure to claim the certificates for each of the courses after you have completed them.

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Can Naturopathic doctors earn and utilize Accreditation Council for Continuing Medical Education (ACCME) credits?

Yes. Naturopathic doctors can use Accreditation Council for Continuing Medical Education (ACCME) accredited CME in most states to fulfill their continuing education requirements. Please check at: https://fnmra.org/

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Does the UEMS-EACCME® have mutual recognition agreements with the American Medical Association (AMA) for e-learning materials?

Yes. The UEMS-EACCME has mutual recognition agreements with the American Medical Association (AMA) for e-learning material. European physicians can earn their ECMEC’s by completing e-learning programs from accredited providers from the United States, that have been certified for AMA PRA Category 1 Credits™. Click here to read to ensure this applies to you.

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How do I claim Royal College Maintenance of Certification (MOC) Program credit?

For information on how TheAnswerPage activity fits in the Royal College Maintenance of Certification (MOC) Program, please visit the Royal College’s website at royalcollege.ca/moc. For more personalized support, please contact the Royal College Services Centre (1-800-461-9598) or your local CPD Educator.

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Is ACPE credit accepted by all Provincial Colleges of Pharmacy in Canada? How do Canadian pharmacists claim Provincial Colleges of Pharmacy credit?

Yes, ACPE credit is accepted by all of the Provincial Colleges of Pharmacy. If an activity is an enduring activity that originates in the US and is not targeted solely to Canadians, Canadian pharmacists can utilize ACPE credit.

As a first step, Canadian pharmacy professionals need to create an NABP e-profile where you can access CPE Monitor™. To create an NABP e-profile, a pharmacist or pharmacy technician not licensed in the US will need to complete the Non-United States Pharmacist Waiver Form as part of their profile.

The CPE Monitor™ system will direct electronic data from ACPE-accredited providers to ACPE and then to NABP, ensuring that CPE credit is officially verified by the providers. Once NABP receives this information, pharmacist and pharmacy technicians can log in to their NABP profile to access information about their CPE activities.

Printed copies of the certificates generated by CPE Monitor™ will serve as the record of professional development (PD) activities should the College request information from the pharmacist during a PD Audit or other information request.

For the most current information, go to NABP Monitor or the Provincial Colleges of Pharmacy.

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The Royal New Zealand College of General Practitioners allows practitioners who participate in TheAnswerPage courses to claim credit.  How does one claim the credit?

Doctors who participate in TheAnswerPage e-learning courses can claim credit by completing a reflection when entering their activity on their CPD programme dashboard

Go to: www.rnzcgp.org.nz
Dashboard => CPD Programme => Continuing Medical Education => Log new activity
Practitioners should download and save their CME/CE certificate for audit   purposes.
For additional information:
The Royal New Zealand College of General Practitioners
Level 4 ► 50 Customhouse Quay ► Wellington 6011
PO Box 10440 ► Wellington 6143
DDI: +64 4 550 2849 ► TEL: +64 4 496 5999 ► FAX: +64 4 496 5997

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How do I purchase courses for more than one learner (for my medical group, healthcare organization, etc.)?

Contact support@theanswerpage.com or call (855) 503-2886 (Mon-Fri, 9am-5pm Eastern) for assistance.

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May I purchase more than one course at a time?

Yes, you may purchase several courses at once by adding them to your cart, or you can return to the site at any time later to purchase additional modules.

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What is the “Answer of the Day”?

The “Answer of the Day” (AOD) is a question paired with an answer intended to provide you with interesting and thought-provoking information on a daily basis. The “Answer of the Day” content focuses on the endocannabinoid system, medical cannabis, pain medicine and opioid prescribing practices. The questions and answers provided are all peer-reviewed and referenced from current texts and top journals. By routinely spending just a few minutes a day, you get a comprehensive review of core knowledge and cutting-edge clinical care issues. Click here to sign up for the AOD Daily Newsletter.

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What are the Cannamation™ and Cannimation™ educational Series?

The Cannamation™ and Cannimation™ educational series features the animated Dr. Meredith and Dr. Stephen who provide focused education on the endocannabinoid system, medical cannabis, opioid prescribing, and pain medicine. Each Cannimation™/Cannamation™ is about 60 seconds long, entertaining, and packed full of peer-reviewed information. Dr. Meredith and Dr. Stephen will also devote Cannimation™/Cannamation™ segments to answering your questions! Submit your questions to support@theanswerpage.com.

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What is TheAnswerPage refund policy?

Purchases made on TheAnswerPage.com are non-refundable once learning content has been accessed. Refunded monies for learning content not yet accessed will be returned minus the payment portal processing fee.

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Who should I contact for technical support?

For technical support, complete the “Contact Support” form on the Contact page or call (855) 503-2886.

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What are the site requirements?

The site and courses are compatible with all web browsers that have been updated within the past three years except for Safari. Apple is currently working to upgrade Safari to allow better compatibility with online learning tools. The site and courses are also designed to be viewed on mobile devices and tablets.

Some hospital security settings and firewalls may prevent your coursework from checking off as complete; you may wish to complete your course content from a home network or have your hospital IT department whitelist this website.

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I forgot my password. What should I do?

Click the “Login” link in the top navigation, then click “Lost Your Password.” Enter your email address or username on the following page, check the “I’m not a robot” box, then click “Reset password.” You will be sent an email with a link that will allow you to reset your password. If you have technical difficulties, then contact the Service Center.

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How long do I have access to my course?

You will have access to each course you purchase for 12 months after activating the course.

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Why am I being charged GST/VAT?

Sales in certain geographic locations require collection of additional taxes by sellers and distribution of those taxes by sellers to the appropriate government authorities. These tax rates differ by country/location and can generally be found on your country’s or locale’s official website.

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Why do I not see checkmarks when I’ve completed a lesson or course?

There are two common reasons you may not see checkmarks even though you have completed a lesson or course. First, if you click through the content too quickly the system may not register your completion. Second, this could possibly be a result of your network connection or speed.

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What is the The CCC Comprehensive Medical Marijuana Course?

“The CCC Comprehensive Medical Marijuana Course,” created by TheAnswerPage.com (TAP), introduces the endocannabinoid system and its interaction with the components of the cannabis plant, and addresses administration, therapeutic use, drug metabolism, physiologic and cognitive effects, potential risks, and drug interactions of cannabinoid-based medicines.

This Comprehensive Medical Marijuana Course includes the following two courses:

• A Nationally Approved CME/CE Medical Marijuana Course
• CBD in Clinical Care

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Are separate registrations required at Cannabis Care Certification and TheAnswerPage.com?

Yes. Though you can use the same username and password, you do have to enroll at each site.

Register for the course at www.TheAnswerPage.com.

For the benefits of the Cannabis Care Certification, go to https://safeaccess2.org/cannabiscarecertification.

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Where do I go for questions about The CCC Comprehensive Medical Marijuana Course?

All questions about The CCC Comprehensive Medical Marijuana Course should be addressed to support@theanswerpage.com.

ALL other aspects of the program are managed by the Cannabis Care Certification program and should be addressed by going to the Cannabis Care Certification website or emailing webmaster@safeaccessnow.org

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What is the difference between TheAnswerPage CME/CE certificate and the CCC Certificate of Achievement?

After successfully completing TheAnswerPage course, subscribers will earn up to 4.0 CME/CE credits and will be able to download a certificate providing Accreditation Council for Continuing Medical Education (ACCME), Accreditation Council for Pharmacy Education (ACPE), American Association of Nurse Practitioners (AANP), American Nurses Credentialing Center (ANCC), and American Psychological Association (APA) credits.

The CCC “Certificate of Achievement” is provided by Cannabis Care Certification and demonstrates that you are among the healthcare providers that are dedicated to learning about the endocannabinoid system and medical cannabis.

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What is the International Comprehensive Medical Marijuana Course?

“The International Comprehensive Medical Marijuana Course,” created by TheAnswerPage.com (TAP), introduces the endocannabinoid system and its interaction with the components of the cannabis plant, and addresses administration, therapeutic use, drug metabolism, physiologic and cognitive effects, potential risks, and drug interactions of cannabinoid-based medicines.
This Comprehensive Medical Marijuana Course includes the following two courses:

• A Nationally Approved CME/CE Medical Marijuana Course
• CBD in Clinical Care

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